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Business Policies

EFT MONTHLY BILLING

If you choose this plan you commit to your membership for a minimum of 3 months. Please see the EFT Contract Rules and Agreement for more information.

 

RETURNED CHECKS

If a check is returned to the CCBA for any reason, a cash or money order payment of $20, plus the face value of the check, is immediately required.

 

INCLEMENT WEATHER

When Lebanon schools are closed due to inclement weather, some programs may be canceled. Canceled programs will not be rescheduled. Notifications and updates will be sent out to our email list and also posted on our website at www.joinccba.org, as well as our Facebook and Twitter pages. If the weather is questionable, the CCBA will try to make a decision on after-school programs by 1 p.m. and evening programs by 3 p.m. Please call 603-448-6477 for more information.

 

WAITLIST

All registrations are accepted on a first-come, first-serve basis. If your desired class is full, you can be placed on a wait list. We make every effort to accommodate those on the wait list.

 

PROGRAM CHANGES & CANCELLATIONS

Every effort has been made to ensure the accuracy of information in our program guides, website or social media sites. However, program changes, such as a change in instructor, location and fees may occur.  If we cancel a program, we will refund your payment in full. Otherwise, membership and program fees are non-refundable.

 

PROGRAM & MEMBERSHIP CREDITS

Program and membership fees are non-refundable. In case of documented illness or injury, participants will be issued a CCBA credit for the remaining portion of any program or membership they cannot use.

 

MEMBER RATE REQUIREMENT

To be eligible for the member discount on a program, you must have an active membership for the entire length of the program.

 

TRANSFERRING MEMBERSHIP

Memberships may be transferred for reasons of relocation only once in the lifetime of the membership for a $50 fee. Please contact Joanna Graber for more information.

 

INFORMATION

Every attempt is made to ensure that information is accurate and up-to-date. The CCBA will not be held liable for information that is subject to change and reserves the right to alter the content of our material at any time.